Returns
Return Policy
Last Updated: September 7, 2026
Thank you for shopping with Mirevalane. We want you to have a clear understanding of our return, replacement, and order cancellation policy before placing your order.
1. Final Sale Policy
All Mirevalane products are offered as part of our final collection and may be sold at significantly reduced prices. All purchases are final sale.
Therefore, we do not accept returns or exchanges for reasons such as:
- Change of mind
- Incorrect size selection
- Color preference
- Personal preference
- No longer wanting the product
- Ordering the wrong item
Sale and clearance items are not eligible for return, exchange, or refund unless the item arrives damaged, defective, or incorrect.
2. Damaged or Defective Items
We carefully inspect our products before shipment. However, if your order arrives damaged or has a manufacturing defect, please contact us as soon as possible.
Please email contact@mirevalane.com and include:
- Your order number
- A brief description of the issue
- Clear photos showing the damage or defect
After reviewing your request, we will provide an appropriate solution. If the item is confirmed to be damaged or defective, we will send you a replacement at no additional cost.
3. Wrong Item Received
If you receive an item that is different from what you ordered, please contact us at contact@mirevalane.com.
Please provide your order number and a photo of the item you received.
Once confirmed, we will arrange to send you the correct item at no additional cost.
4. Order Cancellation
You may request to cancel your order within 30 minutes of placing the order.
To request a cancellation, please email:
Your cancellation request must be received within the 30-minute cancellation period. Once your order has entered our fulfillment process, it can no longer be cancelled.
5. Refunds
Because our products are offered as final-sale items, refunds are generally not available for customer preference, sizing issues, or change-of-mind requests.
If your order is confirmed to have arrived damaged, defective, or incorrect, we will work with you to provide a replacement or another appropriate resolution.
6. Contact Us
If you have any questions regarding our Returns & Refund Policy, please contact our customer service team:
Mirevalane
Email: contact@mirevalane.com
Customer Service Hours: Monday–Saturday, 9:00 AM–5:00 PM
Estimated Response Time: 30 minutes–24 hours
We reserve the right to update this policy from time to time to comply with applicable laws and regulations.